Wells Fargo Bank has announced it will be closing its Capitol Center branch, located at 211 North Stewart Street in downtown Carson City, on Sept. 12.
"We'll be consolidating the Capitol Center branch on Wednesday, September 12, 2018 at 12 Noon," said Wells Fargo spokesman Tony Timmons. "Until then, customers can use this branch and bank with us as they always have."
He said the Wells Fargo Bank branches at 1550 East William Street (corner of North Saliman Road) and 2424 South Carson Street (corner of Rhodes Street) will continue doing business with customers in Carson City.
Timmons said a decline in customer traffic at the Capitol Center branch led to the company's decision to consolidate its services and distribute them to the remaining two branches in East and South Carson City, respectively.
Reasons for the decreased foot traffic aren't always clear, he said, so Wells Fargo undertakes careful assessments to determine branch strength.
"This is not an easy decision or one that we take lightly," he said. "We continually evaluate our branch network, and make adjustments based on customer use, market factors, economic trends and competitor actions."
That process, he said, is what leads the company to make decisions on expansions and consolidations.
One reason for foot traffic decline may be that an increasing number of bank customers are utilizing online banking services, Timmons said.
"While branches continue to be important in serving our customers’ needs, we’re finding that customers are often using our wide range of digital capabilities for many of their banking needs," he said. "As a result, more transactions are happening outside the branch."